Job Description

Lead Exterior Cleaning Technician – Unison Division (Experienced candidates only)

Southern Outdoor Restoration, Unison Division – Raleigh, NC
Full-Time | Monday–Friday | Weekly Pay Every Friday

Unison is SOR's residential service brand. Our technicians clean dryer vents and gutters and pressure wash homes, which means we are in customers' driveways, on their roofs, and at their front doors every day. That makes the Unison technician a different kind of hire: someone who does careful work and represents the company well while doing it. Learn more at unison-cs.com and southernOR.com.

This is an experienced, customer-facing lead role. A Unison Lead completes the task we were hired to perform for the property owner, prepares the truck, runs the route, and is the person the homeowner deals with from arrival to walkthrough. You own the quality of every property you leave and our reputation through your excellent work.
Orientation and training are planned to begin for this cohort between October 7 and 12, 2026.

Requirements

• Valid NC driver's license with two or more years of licensed driving experience.
• A good driving record. We review an MVR before hire and monitor driving records continuously throughout employment.
• Two or more years in route service, field service, delivery, the trades, or another role where you worked at customer properties without direct supervision.
• Availability Monday through Friday, on-site at 1240 Kirkland Rd in Raleigh by 7:30 AM.
• Ability to read and follow written and verbal safety instructions in English, required to perform the job safely.
• Physical capability to meet the demands of the role, described below.
• A drug-free, safety-first mindset and professional conduct on every property.

Why People Build a Career Here

• $25 to $26 per hour, depending on experience, with weather protection if hours run short due to rain or ice.
• You are the face of Unison at every stop. Customers know our technicians by name, and we back that reputation with training, equipment, and support.
• Predictable weekly pay, deposited every Friday.

Benefits

• Paid time off and paid holidays
• 401(k) with company match
• Health insurance
• Supplemental coverage (dental, life, disability, and more)
• Referral bonuses of $250 per hire, with no cap on how many people you can refer
• Employee Assistance Program (EAP)

What Sets Our Leads Apart

• You've led route work. You've run a daily stop list, kept a crew on schedule, and owned the outcome at each address.
• Soft skills and professionalism: You speak well to customers. You introduce yourself, explain the work in plain terms, answer questions patiently, and handle a frustrated homeowner without losing your footing.
• You carry yourself professionally on someone's doorstep. Clean presentation, respectful tone, no surprises left behind.
• You protect the customer's property, including landscaping, vehicles, siding, and finishes. You leave the place looking great.
• Dependability above all. You do what you say, every day.
• You speak up proactively and ask if something's unclear or off-track, rather than after it becomes a callback.
• A team-first attitude and willingness to pitch in wherever needed.
• Genuine interest in outdoor, hands-on work.

The Job Day-to-Day

Crews run Monday through Friday, clocking in between 7:15 and 7:30 AM. From there, expect to:

• Clean dryer vents, clear and flush gutters and downspouts, and pressure wash siding, driveways, and walkways at residential properties. The mix of work varies by season.
• Handle hoses, wands, ladders, and safety harnesses correctly and safely.
• Meet OSHA and internal safety standards on every job.
• Lift or pull up to 75 lbs, including holding equipment overhead for stretches of time.
• Work at height within fall-protection guidelines. (Equipment generally accommodates individuals roughly 150 to 270 lbs; if you're near either end of that range, reach out and we'll talk through what's possible.)
• Follow daily job assignments and safety protocols accurately.
• Communicate with the homeowner at arrival and at completion, document results with photos in our provided app, and flag anything the office needs to know.

What We Value Most

1. Safety and OSHA compliance
2. Customer experience and professional conduct on residential property
3. Teamwork and clear communication
4. Efficiency without cutting corners
5. Coachability and trustworthiness

SOR is an equal opportunity employer. Applicants must be authorized to work in the U.S.; we do not sponsor visas. SOR uses E-Verify. Demographic information may be requested for EEO reporting purposes; providing it is voluntary. We do not accept unsolicited resumes or recruiter outreach; please apply directly.

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